Question 1

How do I create an account?

Accepted Answer

To create an account, click 'Login' in the top right corner and then 'Register'. Fill in your name, email, and password. You will receive a verification code by email to activate your account.

Question 2

How do I watch channels?

Accepted Answer

Browse the home page or go to 'Channels' to see all available channels. Click on any channel to watch. Some channels may have real-time subtitles available.

Question 3

How do I favorite a channel?

Accepted Answer

You need to be logged in. While watching a channel, click the heart icon to add it to your favorites. You can access your favorites through the user menu.

Question 4

How do I change my password?

Accepted Answer

If you forgot your password, click 'Forgot my password' on the login page. You will receive a link by email to reset your password. If you are logged in, contact support to change your password.

Question 5

How do I change my preferred language?

Accepted Answer

Click the globe icon in the top menu and select your preferred language. Your preference will be saved automatically if you are logged in.

Question 6

How do I delete my account?

Accepted Answer

You can delete your account by accessing the 'Delete Account' page in the footer. This action is irreversible and will remove all your data, including favorites and watch history.

Question 7

The video is not loading, what should I do?

Accepted Answer

Check your internet connection. Try reloading the page or using a backup URL if available. If the problem persists, the channel may be temporarily offline.

Question 8

How do I use real-time subtitles?

Accepted Answer

Some channels have real-time subtitles available. Look for the subtitles icon in the video player. You can select the subtitle language and it will be generated automatically using artificial intelligence.

Question 9

Can I watch on mobile devices?

Accepted Answer

Yes! AGF+ is fully responsive and works on smartphones and tablets. You can watch channels from anywhere with an internet connection.

Question 10

Which browsers are supported?

Accepted Answer

We recommend using the latest browsers such as Chrome, Firefox, Safari, or Edge. Make sure your browser is updated for the best experience.

Question 11

The site is slow, what could it be?

Accepted Answer

Speed can be affected by your internet connection or the number of people watching simultaneously. Try closing other tabs or applications that use the internet.

Question 12

How do I report a problem?

Accepted Answer

If you found a bug or have a suggestion, contact us through the support email or use the contact form in the page footer.

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